When You Need Us

No one wants to face an accident or catastrophic loss.  But if you need us, we'll be there for you 24/7.

Mortality Claims
Immediate notice of all accidents, sicknesses, injuries and/or deaths must be reported to:

Markel Insurance Company
4600 Cox Road, Glen Allen, VA 23060-9817

Call during business hours (8:30am - 5:00pm Eastern)
(800) 362-7535

After 5pm, Weekends & Holidays
(800) 446-7925

Animal Loss Procedures
DO
1.  Report all accidents, sicknesses, injuries and deaths.
2.  Contact Norden Equine for permission prior to any surgical procedures.
3.  Make arrangments for an autopsy.
4.  Call police in case of theft, shooting, or vehicular involvement.

DON'T
1.  Perform any surgical procedure without contacting Norden Equine.
2.  Have animal put down without consent of Norden Equine.
3.  Have animal removed prior to performance of an autopsy.
4.  Neglect a police report if needed.

Surgery Procedures
1.  Permission must be granted for all surgeries.
2.  On animals with surgical insurance, please follow-up with a properly completed equine surgery claim report form and attach all bills, paid or unpaid.

CAUTION
Please call these procedures to the attention of anyone having care, custody and control of the insured horse.  Failure to comply may jeopardize your coverage.